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Received a new price quote within 24 hours and called their representative to report. She spoke poor English. She told me to send the new quote to customer service and they would honor it. I spent over an hour on the phone (on hold) and another hour sending them the information. They never even responded! Never will I use them, again. They take your money up front and then they do not honor their new rate. BAD BAD BAD I travel and rent... Read more

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Car returned April 6,2015 at marginal de Los Angeles. Prepaid with carrentals.com $199.00 and Dollar charged me and additional $254.00 in fees for a grand total of 453.00 for compact car that even dirty. In addition they charge $200.00 for a bogus damage. The damage they claim I caused was under under the passenger door in an area that was not originally inspected because is underneath the car. The grand total was 753.00 and it would off be... Read more

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First, they quote $189 and the bill is $300. Yes their fees are "lower" than the airport but they charge you $12 to pick you up from the airport, if you want another person to drive the rental they charge you $3/day for that. The taxes are 18.55 percent above other random fees such as cleaning, "pkg" (?), "s/c" (?). The worst part is: these are auction cars. they are not rental cars to trust. I returned my car a day early because the front... Read more

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I booked car with Carrentals.com and the price there e-mails says is different that I actually paid at the rental company. When I asked the rental company per them it is between Carrentals.com and me, they are not sure what went wrong where. And this company does not have any contact number only work through e-mail and eventually they care to reply to my mail that they will work with rental company and let me know. But no resolution to the extra... Read more

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I reserved a vehicle through carrentals.com for savmor car rental company. Through this avertisement while going through the rental process I it boasts that Savmor will rent to 21 year olds for no extra fee. This advertisment comes from Carrental.com for Savmor. I even called the savmor counter in Las vegas and told them my daughter was 22 and renting a veh will she be charged the internet price or will they charge her additional fee's. I... Read more

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