Car Rentals
Car Rentals Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Car Rentals has 1.8 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Never again, Using them in the past for car rentals when traveling, Assortment.
Cons: Do not tell you the truth, Ethics or values, Not getting a refund.Recent recommendations regarding this business are as follows: "Stay far away from this car rental company if you want to call him a car rental company", "Don’t use these guys. They’re trash!", "no way", "Don't Buy Car Rental Insurance from Carrental.com or Expedia and steer clear of Budget Panama", "Zero".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Car Rentals has 1.8 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Never again, Using them in the past for car rentals when traveling, Assortment.
Cons: Do not tell you the truth, Ethics or values, Not getting a refund.Recent recommendations regarding this business are as follows: "Stay far away from this car rental company if you want to call him a car rental company", "Don’t use these guys. They’re trash!", "no way", "Don't Buy Car Rental Insurance from Carrental.com or Expedia and steer clear of Budget Panama", "Zero".
Most users ask Car Rentals for the refund as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Casablanca, Grand CasablancaTook my money for service they never provided
- Always go to a reputable rental car company
- Not getting a refund
- Do not tell you the truth
- Website is devious as it was not obvious on the final terms
Preferred solution: Full refund
User's recommendation: Stay far away from this car rental company if you want to call him a car rental company
Can i rent a car in Dallas TX and drive to Canada and back to Dallas TX for one week?
DONT GO THROUGH THIS SITE! THEYRE TRASH!
User's recommendation: Don’t use these guys. They’re trash!
Carla car rental took the payment long enough to tie my money up on cash app and declined my payment and now i have to wait it out to get
Preferred solution: Full refund
User's recommendation: no way
Payment issue
I wrote an email to Carrentals supervisor Fernando but he doesnt respond. I told him the below facts.
On 12/30/2021, your companys representative told me that you would call me back, but I didnt receive your call.
The representative said that I called your company after I picked up my rental car, but that is not true.
The actual scenario from that day is detailed below.
Also, you can see how Zezgo Rent A Car (CorpUsa Tour Corp) is a bad rental car company.
I arrived at Miami International Airport on 8/21/2021 at 2:21 pm and called Zezgo Rent A Car (CorpUsa Tour Corp) to request a shuttle to the rental car company to pick up my car (please see the attached phone record with 1-80*-***-****). I waited for a very long time (called 1-80*-***-**** at 5:59 pm), but still no shuttle came to pick me up.
After I reached Zezgo Rent A Car (but before I picked up my rental car), I called your company (www.carrentals.com at 1-88*-***-****) at 6:38 pm to ask for a delay in returning the rental car (please see the phone record).
Preferred solution: Let the company propose a solution
Fraud with Insurance
Rented a car to be picked up in David, Panama. Paid for the insurance but when I arrived Budget said they could not accept the insurance from Carrental.com.
I immediately called and they promised to look into this. Four days later they called and said they could not reimburse the car rental insurance because Budget had accepts their insurance and the Budget agent told Carrental.com that he did not decline the Carrental.com insurance. I sent an email with two witness statements verifying my version and a video one of those with me took clearly showing the budget agent saying he could not accept the Carrental.com.
The Carrental.com agent, Joaquin Hernandez told me on the telephone that the case was closed because Budget ALWAYS accepts Carrental.com car rental insurance. This is crazy when a mere support agent can dynamite the name of Carrental.com, Expedia and Budget Rental car.
- Do not check if product is avable
- Do not tell you the truth
- Ethics or values
User's recommendation: Don't Buy Car Rental Insurance from Carrental.com or Expedia and steer clear of Budget Panama
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Grand Blanc, MichiganChange the reservation date
You screwed up my reservations- made one, had 3 then tried to charge me a cancellation fee- calling and posting on facebook
Rental company they don't have car
Preferred solution: Full refund
User's recommendation: Zero
I need a conformation number
- Never again
- Cheap prices
Preferred solution: Let the company propose a solution
User's recommendation: I did not receive a conformation number for the vehical that I booked todsy
Double payment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHuman error accidentally hit confirm
- Never again
- Not getting a refund
Preferred solution: let me use reservation at correct airport
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCOMPLAINT / SUE
- Never again
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- Cheap prices
- Using them in the past for car rentals when traveling
- Some come to pick up up with your rental
- Not getting a refund
- Do not check if product is avable
- Ethics or values
Preferred solution: Full refund
User's recommendation: Do not rent from this website
Cancellation
- Assortment
- Do not tell you the truth
Preferred solution: Cancel without penalty
User's recommendation: Because of the poor communication ( lack of ) I would not refer anyone, in a business a consumer should always be able to speak with some one.
Bad customer service
Preferred solution: Let the company propose a solution
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If you are, indeed unable to contact them just dispute the credit card charge for the reasons you stated with your card issuer. This is why using a credit card is safer.