Car Rentals - Upset customer
Car rental 8. Will not refund any money on 14 day rental when we had to evuate after 3 days because of hurricane in Myrtle beach. They first said they would. But now won’t
Company wrote 0 public responses to the review from Oct 11.
We made a reservation with CarRentals.com and we had to cancel it due a change in our plans. We found that we did not read all the fine print and when we pre-paid for the reservation we waived all our rights to cancel and for any refund. We tried to cancel before the...Read more
Company wrote 0 private or public responses to the review from Apr 03.
- Using them in the past for car rentals when traveling
I didn't like
- Website is devious as it was not obvious on the final terms
I have a consultant coming to town for a week and needed to reserve a car for him. I went to CarRentals.com and located the car I wanted to reserve. I entered our consultant's name as the driver, and my name and address as the credit card holder. I prepaid the rental...Read more
Company wrote 0 private or public responses to the review from Jan 29.
Rented car online, printed out confirmation with unlimited miles, went to the counter and they tried to make it 150 miles per day. When I told the guy at the Advantage counter to cancel the reservation he said he can't that I would have to contact the company I booked...Read more
Company wrote 0 public responses to the review from Apr 14, 2017.
Received a new price quote within 24 hours and called their representative to report. She spoke poor English. She told me to send the new quote to customer service and they would honor it. I spent over an hour on the phone (on hold) and another hour sending them the...Read more
Company wrote 0 public responses to the review from Jun 15, 2016.
Car returned April 6,2015 at marginal de Los Angeles. Prepaid with carrentals.com $199.00 and Dollar charged me and additional $254.00 in fees for a grand total of 453.00 for compact car that even dirty. In addition they charge $200.00 for a bogus damage. The damage...Read more
Company wrote 0 public responses to the review from Apr 28, 2015.
I didn't like
- Being lied to
First, they quote $189 and the bill is $300. Yes their fees are "lower" than the airport but they charge you $12 to pick you up from the airport, if you want another person to drive the rental they charge you $3/day for that. The taxes are 18.55 percent above other...Read more
Company wrote 0 public responses to the review from Oct 15, 2014.
I booked car with Carrentals.com and the price there e-mails says is different that I actually paid at the rental company. When I asked the rental company per them it is between Carrentals.com and me, they are not sure what went wrong where. And this company does not...Read more
Company wrote 0 private or public responses to the review from Jul 22, 2013.
I reserved a vehicle through carrentals.com for savmor car rental company. Through this avertisement while going through the rental process I it boasts that Savmor will rent to 21 year olds for no extra fee. This advertisment comes from Carrental.com for Savmor. I even...Read more
Company wrote 0 private or public responses to the review from Dec 14, 2007.
Do you have something to say about Car Rentals? What happened? What can we help you with?